Policies and Procedures
Cancellation Policy
Please provide at least 24 hour notice if you need to reschedule or cancel an appointment.
Late Arrival Policy
Late arrival for an appointment may result in the treatment session being shortened in order to honor the appointment that follows. When the schedule allows, the full treatment session will be performed at the discretion of the massage therapist. In either case, you will be responsible for the full cost of the session scheduled.
No Show Policy
We ask that if you are unable to keep an appointment, please call at your earliest convenience. All “no show” appointments will be given a courtesy phone call. If a client no shows multiple times (2 or more), they will be asked to pre-pay for future services before scheduling.
Payment
Payment is required at the time of service. We accept cash and credit cards. Checks may be accepted with prior approval. We do not accept insurance, but will be happy to provide documentation of your treatment if needed.
Informed Consent
Prior to each massage session, the treatment plan will be discussed with you. At your first visit you will receive a copy of the business policies and procedures, and will be asked to sign the consent form stating that you have read the information, understand it, and agree to comply with the policies. Clients who have not been seen for an extended period of time may be asked to fill out this form again.
Scope of Practice
At Just South of North Massage Therapy all massage treatments are performed by a professional certified massage therapist and member of the American Massage Therapy Association.
Massage therapy is a profession in which the practitioner applies manual therapies, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client.
Massage therapists DO NOT diagnose of prescribe for medical conditions. You may be referred to a medical doctor for diagnosis or treatment. Our services are not intended as an alternative for proper medical attention for specific conditions.
Respect and Boundaries
Your therapist will gladly adjust pressure, temperature, music selection or volume, lighting intensity, work longer on an area or move on at client request. Please let us know your preferences so we can provide the best experience possible.
The client may choose to leave on as much clothing as needed for comfort, refuse any massage methods, or stop the massage at any time.
The client will always be modestly draped. Only the area being massaged will be undraped. Requests for no draping will NOT be accommodated in accordance with ethical guidelines.
Professional Boundaries
Requests for inappropriate activity will not be tolerated. The treatment will be stopped immediately. The client will not be rescheduled and the full service price will be charged.
The breast and genital area will not be massaged under any circumstances. Permission will be asked before working close to these areas: otherwise a professional distance will be maintained.
Confidentiality
Any discussion between the massage therapist and the client is confidential.
Any health information disclosed, observed or treated will be kept confidential under HIPPA law.
Medical Conditions
It is the responsibility of the client to inform the massage therapist of and medical treatment currently being taken. The massage therapist may require written permission from a medical professional prior to any massage treatment.
The client must keep the massage therapist informed of any changes in health conditions.
Please provide at least 24 hour notice if you need to reschedule or cancel an appointment.
Late Arrival Policy
Late arrival for an appointment may result in the treatment session being shortened in order to honor the appointment that follows. When the schedule allows, the full treatment session will be performed at the discretion of the massage therapist. In either case, you will be responsible for the full cost of the session scheduled.
No Show Policy
We ask that if you are unable to keep an appointment, please call at your earliest convenience. All “no show” appointments will be given a courtesy phone call. If a client no shows multiple times (2 or more), they will be asked to pre-pay for future services before scheduling.
Payment
Payment is required at the time of service. We accept cash and credit cards. Checks may be accepted with prior approval. We do not accept insurance, but will be happy to provide documentation of your treatment if needed.
Informed Consent
Prior to each massage session, the treatment plan will be discussed with you. At your first visit you will receive a copy of the business policies and procedures, and will be asked to sign the consent form stating that you have read the information, understand it, and agree to comply with the policies. Clients who have not been seen for an extended period of time may be asked to fill out this form again.
Scope of Practice
At Just South of North Massage Therapy all massage treatments are performed by a professional certified massage therapist and member of the American Massage Therapy Association.
Massage therapy is a profession in which the practitioner applies manual therapies, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client.
Massage therapists DO NOT diagnose of prescribe for medical conditions. You may be referred to a medical doctor for diagnosis or treatment. Our services are not intended as an alternative for proper medical attention for specific conditions.
Respect and Boundaries
Your therapist will gladly adjust pressure, temperature, music selection or volume, lighting intensity, work longer on an area or move on at client request. Please let us know your preferences so we can provide the best experience possible.
The client may choose to leave on as much clothing as needed for comfort, refuse any massage methods, or stop the massage at any time.
The client will always be modestly draped. Only the area being massaged will be undraped. Requests for no draping will NOT be accommodated in accordance with ethical guidelines.
Professional Boundaries
Requests for inappropriate activity will not be tolerated. The treatment will be stopped immediately. The client will not be rescheduled and the full service price will be charged.
The breast and genital area will not be massaged under any circumstances. Permission will be asked before working close to these areas: otherwise a professional distance will be maintained.
Confidentiality
Any discussion between the massage therapist and the client is confidential.
Any health information disclosed, observed or treated will be kept confidential under HIPPA law.
Medical Conditions
It is the responsibility of the client to inform the massage therapist of and medical treatment currently being taken. The massage therapist may require written permission from a medical professional prior to any massage treatment.
The client must keep the massage therapist informed of any changes in health conditions.
